Privacy Policy
Last updated:
Coropak ("we," "us," or "our") is a professional corrugated plastic manufacturer headquartered at No.6 Huaye Road, Dongbang Town, Changshu 215534, China. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our products and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
We may collect the following types of information when you interact with us:
- Contact Information: Name, company name, email address, phone number, and mailing address provided when you submit an inquiry, request a quote, or contact us via email or WhatsApp.
- Business Information: Details about your purchasing requirements, product specifications, order quantities, and intended use cases to enable us to provide accurate quotations and customization services.
- Usage Data: Technical information such as IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and similar technologies.
- Communication Records: Correspondence history including emails, inquiry forms, and chat messages for service continuity and quality assurance purposes.
How We Use Your Information
We use the information we collect for the following purposes:
Sales & Quotations
To respond to product inquiries, provide customized quotations within 8 working hours, and process orders for PP corrugated sheets and related products.
Customer Service
To communicate order status, shipping updates, and after-sales support for our global distributor and importer customers.
Product Improvement
To analyze usage patterns and customer feedback to improve our product range, customization capabilities, and website experience.
Marketing Communications
To send relevant product updates, promotional offers, and industry news -- only with your prior consent and always with an opt-out option.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Logistics Partners: Shipping carriers and freight forwarders who require delivery details to fulfill international orders.
- Service Providers: Trusted third-party vendors who assist with website hosting, analytics, and email services, bound by confidentiality obligations.
- Legal Requirements: When required by applicable law, regulation, or valid legal process.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. Cookies are small text files stored on your device. You may configure your browser to refuse cookies; however, some features of the website may not function properly as a result.
We use analytics tools (such as Google Analytics) to collect aggregated, anonymized data about website usage to help us improve our content and services for international buyers and distributors.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to applicable legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in any email.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to external websites or platforms (such as trade portals, logistics tracking pages, or social media). We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Questions about your privacy?
Contact our team and we will respond within 1 business day.